Shopify POS stopped being an add-on to an online store some time ago.
Shopify POS in 2026 shares one catalogue, one customer record and one inventory pool with your online store — the unification is the product, not a feature of it.
The 2026 releases concentrated on transaction speed, mixed fulfilment across online and in-store, and running multiple legal entities from a single store.
Returns, exchanges and new sales can now be processed in one cart, which removes the most common source of till queues and reconciliation errors.
POS Pro is priced per location, so the real cost question is how many locations you run, not how many staff use it.
POS Lite is included with every Shopify plan and covers basic in-person selling.
The full guide has the formats, the deadlines and the worked examples.